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3 Commerce Rd
Newtown, CT 06470
Working Hours
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Mon 7:00AM - 6:00PM
Tue 7:00AM - 6:00PM
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Wed 7:00AM - 6:00PM
Thu 7:00AM - 6:00PM
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Fri 7:00AM - 6:00PM
Sat 8:00AM - 1:00PM
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Sun Closed
Saturdays
Emissions Only 8AM - 1PM
NEWTOWN CAR CARE CENTER
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Are Saying
We brought our car in for service. After the service we heard a noise. New town Car Care. Took care of it right away and no charge.
Great service as usual.
Daniel B., 09/01/2020
Once again these guys knock it out of the park. Really hard to find an organization these days that is courteous , thorough and takes time to explain what the heck happened and resolution. I had my car in there for simple work and they found an additional issue and charged me very little extra to address something that was very important. Just great service all around. Been going there for years and moved to Oxford. No problem driving the extra distance to know my autos are well taken care of. Hat off to Tyler and other team members.
Chris Hodge, 04/09/2020
Wonderful Caring Service
Wonderful caring service that left my old car in great shape - they went over the top to please. Very nice atmosphere and people plus a lovely, comfortable waiting area.
Suzanne Rogers, 12/12/2019
Always Go The Extra Mile!
Gary and his staff always go the extra mile to give me great service at an affordable price.
Rob I., 11/25/2019
Car Care ProfessionalsTires
Our family has been using Newtown Car Care to service our cars for many years. They are highly competent, honest and friendly and we have always trusted them to do quality work. Today Johnny went out of his way to help out with a tire issue when I didn't have an appointment. We have been very happy to have them as our car care professionals.
Melanie, 11/21/2019
Courteous & Fast
Recently get oil change here.
Service, beginning in reception area, was friendly, courteous and fast.
Comfortable waiting area, too!
Muriel R.
Honest & Reputable Service
It's wonderful to find an honest and reputable service center for all my car repairs. Newtown Car Care Center is fantastic and while you are waiting you extremely comfortable and relaxing atmosphere!
Lorraine S.
Wicked Nice!
Limped my civic in at 5pm on a Wednesday, it was done early Thursday afternoon. Totally reasonable prices and wicked nice!
Erin D.
Very Honest & Trustworthy
Everyone here is very honest and trustworthy!
John V.
Treated Like Family
They treat me better than my own family!
Scott L.
Quick Service
Quick service and mechanics are friendly and willing to help and explain any questions you may have.
Jack O.
Extremely Honest
Amazing work and most importantly extremely honest. I would highly recommend them.
Christian O.
Reasonably Priced
Friendly associates, reasonably priced and we've never had an issue!
Caryne D.
Solid Businessmen
John and Gary are solid businessmen and really super people! Yesterday, John answered my daughter's call for help as her car was immobile! Being a former Newtown family, I was a customer of Newtown Car Care but this was YEARS ago! John temporarily fixed the car and accepted whatever cash my daughter had on her which wasn't much. LOL. Eighteen years ago, I also remember how you helped out during the tragic loss of my husband. Thank you again Newtown Car Care!
Sally L.
