-
3 Commerce Rd
Newtown, CT 06470
Working Hours
-
Mon 7:00AM - 6:00PM
Tue 7:00AM - 6:00PM
-
Wed 7:00AM - 6:00PM
Thu 7:00AM - 6:00PM
-
Fri 7:00AM - 6:00PM
Sat 8:00AM - 1:00PM
-
Sun Closed
Saturdays
Emissions Only 8AM - 1PM
NEWTOWN CAR CARE CENTER
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Are Saying
Odometer Issue
Electronic Services, near Newtown, CT
We had trouble getting the odometer reading, which of course is required. Johnny and the customer service people were great. The odometer light finally went on enough to read and we passed! Thank you again, Johnny, for all your help.
Bridget Seaman, 01/19/2021
Brought my car in for emissions inspection , it failed because I had just replaced the battery. John koshel explained why it failed and what I needed to do to pass. I did what he told me and returned for a retest which I passed. Thank you so much John for your help and caring.
Phil, 11/24/2020
Brakes, near Southbury, CT
I made an appointment for today's date in order to get my rear brake pads checked out after having a good experience with this company while getting emissions done. The staff along with the mechanics are fantastic here. Truly honest and willing to help. It turns out I just need some tires. The set of four came out to be a very reasonable price. I will continue to do business with this company in the future. I like to learn as much I can fumbling around with my car, however I would rather be safe with those who are knowledgeable doing advanced work on my car. Thank you.
Dana A., 10/06/2020
We brought our car in for service. After the service we heard a noise. New town Car Care. Took care of it right away and no charge.
Great service as usual.
Daniel B., 09/01/2020
Once again these guys knock it out of the park. Really hard to find an organization these days that is courteous , thorough and takes time to explain what the heck happened and resolution. I had my car in there for simple work and they found an additional issue and charged me very little extra to address something that was very important. Just great service all around. Been going there for years and moved to Oxford. No problem driving the extra distance to know my autos are well taken care of. Hat off to Tyler and other team members.
Chris Hodge, 04/09/2020
Wonderful Caring Service
Wonderful caring service that left my old car in great shape - they went over the top to please. Very nice atmosphere and people plus a lovely, comfortable waiting area.
Suzanne Rogers, 12/12/2019
